TROUBLE

 

 

Reasons you may be experiencing problems entering the rooms.

  • If your using DIAL-UP, try hanging up and re-dialing your ISP. Some ISP's that offer dial-up have bad modems in the block, or the connection is a bit slow or noisy on your end when you connected. You need a clean connection for audio chats. They require a lot of bandwidth so that you can use the audio and text at the same time.

  • Your copy of the audio chat software has become corrupted somehow. If so,  to download the newest version manually. Just save it to your iVocalize folder on your hard drive. (Should be in the "root" or C:/ directory on your hard drive) After you have done that, try to re-enter the room.

  • If you have NEVER been able to enter a room, it may be that you never downloaded the iVocalize software in the first place. (Some browsers can't do this automatically) If so, to download the newest version manually. Create a new folder on the "C" Drive of your computer called, iVocalize. Then, just save it to you're the new iVocalize folder you just created on your hard drive. (Should be in the "root" or C:/ directory) After you have done that, try to re-enter the room.
  • Set your FIREWALL software to allow for "IVOCALIZE" complete trusted access. (Ivocalize is the name of the software for this audio chat)

Last Resort...

1. Check the system for viruses.

2. Do a disc cleanup and scandisk (defrag) is optional.

3. Uninstall the iVocalize client from system. Go to start -> settings -> control panel -> add remove programs. Look for iVocalize or iVocalize internet conference and choose the remove button and remove the software.

4. Re-install the iVocalize client automatically by entering a room using Microsoft Internet Explorer, or manually download it at: http://www.talkingcommunities.com/client/iVocalizeClient.exe

If this doesn't work, then send an email to support@talkingcommunities.com to get in depth technical help.